Frequently asked questions

How far is it to town / how far is it to the airport?

From Hato Airport (Curacao International Airport) to the All West Apartments it is a 30 minutes drive, approximately.

The city of Willemstad is 40 km/25 miles away; depending on traffic and where exactly you want to go, you drive +/- 45 minutes.

How does your airport transfer work?

You will be picked up and dropped of at the airport. 

Our driver will be waiting for you in front of the arrival hall with a sign which shows either your name or "ALL WEST".

Is there internet-connection at the apartments?

There is high-speed internet at the apartments you can use via WLAN, if you bring your computer. There is no extra charge for this service.

Where can we eat?

There is no restaurant at the facilities of the All West apartments, so we cannot serve breakfast or any other meals in house.

Nevertheless, there are various restaurants of different style within walking distance in Westpunt. Breakfast can be arrange at the restaurant at the Kura Hulanda Lodge (+/- 10 minutes walking distance or +/- 3 minutes by car from the apartments) or at Rancho el Sobrino.

We will be glad to give recommendations on the restaurants in the vicinity.

Our guests also like to prepare their own meals, yet every apartment features a fully equipped kitchen, and on the seaside walkway of the apartments you can do the BBQ on our big grills.

If you arrive late, we offer a food package for the first day of your stay. The package consists of:

Bread, Cheese, Ham, Butter, Juice (orange or apple), Some fruits, Yoghurt, Tea, Coffee, Milk, Eggs and Salt & pepper.

The price for this service is 45 US$ eccl. 6% sales tax.

Where can we do our grocery shopping?

There are various places you can do your grocery shopping – the closest one (called Toko Ku Fe) is at 3 minutes driving / 10 minutes walking distance. In Barber (10 minutes drive) there are a mini market and a supermarket; Bigger supermarkets are “California” (in Terra Cora, 20 minutes drive), “Centrum” (30 minutes drive) and "Albert Hain" (45-50 minutes drive).

For the first day you may want to use our food package service: For US$ 45 we have basic food and beverage for the first day ready for you at your apartment upon arrival.

Are there any extra charges for electricity, air condition, internet, water or room-cleaning upon departure?

NO! Our apartment prices are including all charges mentioned above, so there are no hidden costs involved.

Is it possible to do wash our clothes during our stay?

We have a laundry room on-site you might use at extra charge (5 USD per wash) while not needed for apartment laundry - please buy your own washing powder at the supermarket.

Is it necessary to rent a car?

It is highly recommended to rent a car during your stay on Curacao: It gives you the flexibility to move around to explore the island’s attractions, to go shopping and to go shore diving wherever you like. You can rent a car in a package with your room.

All our vehicle include all risk insurance with a deductible of US$ 450.00. Should it be desired to circumvent the deductible, it is required to add it for the booking and an extra US$10/per day will be charged.

What are your terms of payment?

After receipt of your reservation form we will charge 25% of the total amount as a deposit, for last minute bookings (21 days before arrival) we will charge the full amount. Any balance is to be paid with card or cash upon arrival. In case of cancellation the following terms will apply:

  • Up to 30 days of arrival: 25% of total amount
  • Within 3 to 7 days of arrival: 50% of total amount
  • Within 48 hours of arrival: 75% of total amount
  • no show: full charge
Do the rooms have TV?

All West Apartments and Diving Our rooms feature no TV-Set; our guests enjoy the quietness of a place without and use internet to receive any news from back home or around the world they don’t want to miss.

Is the dive shop / dive center on-site?

At the All West facility we have a spacious and well-ventilated locker with a filling station on-site. You will have access to it 24 hours a day, 7 days a week. Here you find full SCUBA-tanks all around the clock, rinse tanks, hangers for wetsuits and BCDs and boxes to store your other gear. From the dive locker you can load your car to go shore diving wherever you want, or you walk down the stairs and dive our house reef.

After signing up for (unguided) shore diving packages with GO WEST Diving, you can use all facilities of the dive locker on-site.

Our dive center GO WEST Diving is located at Playa Kalki, less than 2 minutes driving away from the apartments. You need to go there to sign up for diving and gear rental. At GO WEST Diving we teach all PADI diving courses up to divemaster. 2-tank boat dives in the morning as well as 1-tank afternoon boat dives, but wednesday and saturday - here we do a snorkel trip instead,  are on the daily schedule.

Is Nitrox available for diving?

Nitrox is available at extra charge; you get Nitrox tanks from GO WEST Diving at Playa Kalki, we don’t have them available at the apartments.

Where do we leave our gear?

Depending on where you want to dive most, you can store your gear in the dive locker at the apartments, or in the dive locker at Playa Kalki.

Can we rent gear from you?

Yes, you can through GO WEST Diving at Playa Kalki.

Where do your dive boats leave?

Our dive boats operated by GO WEST Diving leave from the pier at Playa Kalki. The 2-tank-trips in the morning start at 8:30, the 1-tank-trips in the afternoon at 2:00. Tanks will be already on board, so you just need to bring your equipment and weights.